Security Plans

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Security  (7 guys, 52 hours is 364 man hours)

14 hours – Friday 10am to midnight
24 hours – Saturday midnight to midnight

14 hours – Sunday midnight to 2pm

Meet with security to discuss responsibilities, procedure specifics and communication system.

Responsibilities

  • Crowd Control: Managing and directing the flow of people to prevent overcrowding, ensuring safe movement throughout the festival grounds, especially at entry/exit points and around stages.
  • Access Control: Monitoring entrances and exits to ensure only authorized individuals enter specific areas. This includes checking tickets, wristbands, and IDs.
  • Emergency Response: Being prepared to respond to emergencies, such as medical incidents, fires, or other critical situations. Security should be trained in basic first aid and know the locations of medical facilities and emergency exits.
  • Conflict Resolution: Managing conflicts among attendees, including de-escalating fights or disputes, and handling disruptive behavior to maintain a peaceful environment.
  • Surveillance: Conducting regular patrols and monitoring the festival grounds for suspicious activity or potential hazards, using CCTV where available.
  • Coordination with Law Enforcement: Working closely with local police and emergency services to ensure a coordinated response to any incidents.
  • Lost and Found: Assisting with lost children and personal belongings, ensuring a safe and efficient reunification process.
  • Venue Security: Securing the perimeter and critical areas such as backstage, VIP sections, and staff-only zones to prevent unauthorized access.
  • Safety Checks: Regularly inspecting the festival grounds for potential safety hazards, such as faulty equipment, trip hazards, or structural issues, and addressing them promptly.
  • Communication: Maintaining clear and constant communication with festival organizers, medical teams, and other security personnel to ensure a coordinated response to any situation.

Action Plans

First Aid

  • Assess the Situation: Quickly evaluate the scene to ensure it is safe to approach. If there is any ongoing danger, such as a fire or structural collapse, notify festival security immediately.
  • Stay Calm and Call for Help: Keep calm to avoid panicking the injured person. Alert the nearest festival staff member or security personnel and call for medical assistance.
  • Provide Basic First Aid: If you are trained in first aid, start providing care based on the injury. This might include applying pressure to a wound, performing CPR, or using an automated external defibrillator (AED) if available.
  • Comfort the Injured Person: Keep the injured person as comfortable and calm as possible. Reassure them that help is on the way.
  • Gather Information: Ask for any relevant medical history, allergies, or medications the injured person might have. This information will be crucial for medical responders.
  • Stay with the Person: Remain with the injured person until professional help arrives. If necessary, delegate someone to guide the medical team to your location.
  • Clear the Area: Ensure the area around the injured person is clear to give medical responders enough space to work. Ask bystanders to step back but keep them available for assistance if needed.
  • Document the Incident: Once the situation is under control, document the details of the incident. Include the time, location, nature of the injury, and actions taken. This record will be useful for festival organizers and medical personnel.
  • Follow Up: After the immediate crisis is resolved, follow up with the injured person if possible. Ensure they receive ongoing care and support as needed.
  • Review and Improve: After the event, conduct a review to identify any areas for improvement in the response process. Update first aid protocols as needed to enhance preparedness for future incidents.

Lost Child

  • Stay Calm and Focused: Encourage the parent to remain calm and focused. Panicking can make it more challenging to think clearly and take the necessary steps.
  • Notify Festival Staff: The parent should immediately notify the nearest festival staff member, security personnel, or volunteer. Provide them with a detailed description of the child, including what they were wearing, their age, and any distinctive features.
  • Establish a Search Area: Stay in the area where the child was last seen and search the immediate vicinity. Ask nearby attendees if they have seen the child.
  • Use Communication Systems MUSIC SHOULD BE TURNED OFF: Festival staff should use the event’s communication systems, such as PA announcements, radios, or mobile apps, to alert all personnel and attendees about the missing child.
  • Coordinate with Security: Festival security should organize a coordinated search effort, deploying staff and volunteers to key areas like entrances, exits, restrooms, and crowded spaces.
  • Safe Zone Designation: The festival should have a designated safe zone for lost children. Direct the parent to this area in case the child has already been found and brought there.
  • Broadcast Information: Announcements should be made periodically, describing the child and asking anyone with information to come forward. Use the child’s first name to make the announcements more personal.
  • Involve Local Authorities: If the child is not found within a reasonable amount of time, notify local authorities for additional support in the search.
  • Documentation: Festival staff should record all relevant information about the missing child and the actions taken to locate them.
  • Support the Parent: Provide emotional support to the parent during the search. Ensure they have a safe space to wait and that they are kept informed of any developments.
  • Reunification Process: Once the child is found, verify the identity of the parent before reuniting them. This can be done by asking for a personal detail that the child can confirm or by checking ID if necessary.
  • Post-Incident Debrief: After the child is safely reunited with their parent, conduct a brief debrief to review the incident, gather feedback, and make any necessary improvements to the festival’s lost child procedures.

Child Lost Parent

  • Immediate Assistance: If someone finds a lost child, they should stay with the child and immediately notify the nearest festival staff member or security personnel.
  • Reassure the Child: Keep the child calm and reassured. Let them know they are safe and that you will help them find their parent or guardian.
  • Gather Information: Ask the child for any details they might remember about their parent or guardian, such as their name, phone number, or what they were wearing.
  • Alert Security: Security should be alerted immediately, and they should begin a coordinated effort to locate the parent or guardian.
  • Use Communication Systems: Utilize the festival’s communication systems, such as PA announcements, walkie-talkies, or mobile apps, to broadcast details of the missing child to all staff and volunteers.
  • Establish a Safe Zone: Designate a safe area where lost children can be taken to wait for their parents. Ensure this area is well-staffed and visible to all festival-goers.
  • Documentation: Record details about the child and the circumstances under which they were found. This information can be crucial if there are any complications in reuniting the child with their parent or guardian.
  • Visual Identification: If the child has a distinctive feature or is wearing something easily identifiable, include these details in your announcements.
  • Stay Informed: Keep the child informed about what is happening and what steps are being taken to find their parent or guardian.
  • Reunification: When the parent or guardian is found, verify their identity by asking for some form of identification or through a personal detail that the child can confirm. Only release the child once you are confident they are with the correct person.
  • De-escalation Support: Be prepared to offer support to both the child and the parent or guardian once they are reunited, as they may both be distressed.

Fights

  • Alert Security: Notify the nearest security personnel or festival staff immediately.
  • Separate Parties: Security should intervene quickly to separate the individuals involved in the fight. Use verbal commands and, if necessary, physical barriers to create space between them.
  • Ensure Safety: Assess the situation for any immediate threats to bystanders. Move nearby attendees to a safe distance.
  • De-escalate the Situation: Trained personnel should use conflict resolution techniques to calm the individuals involved. This might include speaking in a calm, authoritative voice and avoiding aggressive gestures.
  • Call for Medical Assistance: If anyone is injured, call for medical personnel to provide immediate care.
  • Document the Incident: Record details about the fight, including the individuals involved, the cause, and any injuries sustained. This documentation can be vital for any necessary follow-up actions.
  • Involve Law Enforcement: If the situation escalates or involves serious injury, theft, or weapon use, local law enforcement should be contacted.
  • Escort and Eject: Depending on the severity, those involved in the fight may need to be escorted out of the festival. Ensure they do not re-enter the premises.
  • Provide Support: Offer support to any affected attendees, including witnesses who may be distressed by the incident.
  • Review and Improve: After the situation is resolved, review the incident with staff to identify any gaps in the response and improve future protocols.

Ejection

  • Identify the Issue: Determine the reason for ejection. Common reasons include aggressive behavior, breaking festival rules, being intoxicated, or engaging in illegal activities.
  • Alert Security: Notify festival security personnel immediately. They should be trained to handle such situations discreetly and effectively.
  • Approach Calmly: Security should approach the individual calmly and respectfully. Avoid confrontation and use a non-threatening demeanor.
  • Explain the Situation: Clearly explain to the person why they are being asked to leave. Mention the specific rule or behavior that has led to this decision.
  • Escort to Exit: Security should escort the individual to the nearest exit. If necessary, additional security staff may be called to assist.
  • Monitor for Resistance: Be prepared for resistance. If the person becomes aggressive, security should be trained to de-escalate the situation and use minimal force if required.
  • Notify Law Enforcement: If the individual refuses to leave or the situation escalates, notify local law enforcement for assistance.
  • Document the Incident: Record the details of the ejection, including the reason, time, and actions taken. This can be useful for any future reference or legal purposes.
  • Prevent Re-entry: Ensure that the person is not able to re-enter the festival. This may involve taking measures like invalidating their wristband or ticket.
  • Communicate with Staff: Inform all relevant staff and security personnel about the ejection to ensure they are aware of the situation and can prevent re-entry.
  • Follow Up: Depending on the severity of the incident, follow up with any affected attendees or staff to provide support and ensure their well-being.

Shooting

  • Immediate Alert: Notify all security personnel and law enforcement immediately. Use the festival’s communication systems to alert staff and attendees without causing panic.
  • Evacuate and Shelter: Direct attendees to the nearest exits or designated safe zones. Use clear, calm instructions to guide people away from the danger area. If evacuation is not possible, instruct attendees to find shelter and stay hidden.
  • Secure the Area: Security personnel should work to secure the area and prevent further access. Law enforcement will take over the scene upon arrival.
  • Medical Assistance: Provide immediate medical assistance to anyone injured. Have medical personnel on standby and ready to respond.
  • Communication: Keep all staff and attendees informed with regular updates. Use PA systems, mobile apps, and social media to provide clear instructions and information.
  • Law Enforcement Coordination: Work closely with law enforcement to manage the situation. Follow their instructions and provide any necessary support.
  • Documentation: Record all details of the incident, including the time, location, and actions taken. This information will be crucial for law enforcement and for reviewing the response.
  • Post-Incident Support: Provide support to attendees and staff after the incident. This may include counseling services, medical care, and assistance with contacting loved ones.
  • Review and Improve: After the situation is resolved, conduct a thorough review of the incident and the response. Identify any areas for improvement and update safety protocols accordingly.

Evacuation

  • Immediate Alert: Use the festival’s communication systems (PA system, mobile app, social media) to notify attendees and staff about the need to evacuate. Provide clear, calm, and concise instructions.
  • Designate Evacuation Leaders: Assign trained staff or security personnel to act as evacuation leaders. They will guide attendees to the nearest exits and ensure a smooth evacuation process.
  • Identify Exits: Clearly mark all exits and ensure they are unobstructed and accessible. Use signs and lighting to guide attendees to the safest routes out.
  • Communicate Directions: Provide specific directions on where attendees should go and the safest routes to take. Use visual aids and verbal instructions to ensure everyone understands.
  • Assist Vulnerable Individuals: Prioritize the evacuation of vulnerable individuals, including those with disabilities, elderly attendees, and children. Assign staff to assist them as needed.
  • Manage Crowd Control: Deploy security personnel to manage crowd flow and prevent bottlenecks at exits. Ensure that everyone remains calm and orderly.
  • Activate Emergency Response Teams: Coordinate with emergency response teams, including medical personnel and local authorities, to assist with the evacuation and provide support as needed.
  • Establish Safe Zones: Designate safe zones away from the festival grounds where attendees can gather after evacuating. Ensure these zones are well-marked and have necessary amenities such as water and medical assistance.
  • Monitor and Communicate: Continuously monitor the evacuation process and provide regular updates to attendees and staff. Use all available communication channels to keep everyone informed.
  • Conduct Headcounts: Once attendees reach the safe zones, conduct headcounts to ensure everyone is accounted for. Use attendance lists and communication with group leaders to verify this.
  • Debrief and Review: After the evacuation, conduct a thorough debrief with all involved parties to review the process, identify any issues, and implement improvements for future events.